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Newsletter header Engineering Solutions Operational Excellence Professional Development SPIR Program UB TCIE

The State of Manufacturing

If anyone has an accurate pulse of manufacturing in ColemanWestern New York, it’s Peter Coleman. As executive director of the lead manufacturing association for Erie and Niagara counties – the Buffalo Niagara Manufacturing Alliance (BNMA) – Coleman is at the helm of regional advocacy efforts for the industry. We talked with him to obtain an understanding of BNMA’s role, and pick his brain on the future of the manufacturing industry. » More

ACT WorkKeys

To hire, train and promote the most qualified candidates, employers nationwide turn to ACT® WorkKeys® to measure an individual’s “hard” and “soft” skills. TCIE will soon provide access to the WorkKeys assessment system, including the three tests that form the basis of the ACT National Career Readiness Certificate (applied mathematics, locating information, and reading for information). Stay tuned.

Connect with TCIE:

TCIE Fall Courses

It’s back-to-school time, so why not take a seat in the classroom to enhance your own skills? Our professional development fall schedule features two new ISO quality courses, as well as topics in continuous improvement, manufacturing operations, and finance. » More

Champion Training

TCIE will be presenting a half-day seminar, Lean Six Sigma Champion Training, at the 2016 ASQ Buffalo Conference on Oct. 19. Register to join us! » More

Case Study 1

Improving the Girl Scout Experience

In 2013, the Girl Scouts were faced with having to make widespread changes to halt and reverse membership declines. The national organization launched a Customer Engagement Initiative to merge people, processes and technology. To avoid disruptions experienced by other councils, the Girl Scouts of Western New York began with a comprehensive review of the entire organization. The approach – inclusive of staff and volunteers – has earned them the nickname “business process queens,” and is spurring confidence that future changes will be met with broad buy-in. » More

Girl Scouts of WNY


Case Study 2

Giving a Voice to All


The management team at Cutco Cutlery always strives to improve operations of its kitchen cutlery company. While pockets of success have emerged, employees have too often been recruited for new quality initiatives that disappear before momentum takes hold. But a recent approach – the Lean methodology of reducing waste – is showing staying power. It’s leading to a more consistent mindset, greater attention to analysis, increased communication, and the empowerment of long-time employees who have felt their voices were previously underutilized. » More


UB Engineering News

Joining the White House

The University at Buffalo is among a select group of academic institutions, industry and nonprofits tapped by the White House to form an advanced manufacturing hub designed to sustain the nation’s manufacturing resurgence. President Barack Obama announced that the Smart Manufacturing Leadership Coalition has formed a partnership with the Department of Energy to oversee the hub, called the Smart Manufacturing Innovation Institute. » More



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