UB Business Performance Series 2010:

ONE-ON-ONE LEAN SIX SIGMA:

Certified Lean Sigma Blue Belt One-on-One
Designed for the health care provider, candidates learn the tools and methodologies of Lean and process variation reduction to address and improve patient satisfaction


Certified Six Sigma Green Belt One-on-One
Candidates acquire enhanced problem-solving experiences and mastery of Six Sigma’s industry-tested system for process variation reduction

Certified Six Sigma Black Belt One-on-One
Candidates acquire enhanced problem-solving experiences and advanced mastery of Six Sigma to become the leaders of improvement projects and team members and/or deployment managers of a Six Sigma program

LEAN:

Certified Lean Professional (CLP) - Summer 2011
Course Full
Dates: June 7 - October 18, 2011, 8:30 - 11:30am, hosted by Audubon Machinery Corp.
This certification program, for professionals whose role requires mid-level expertise of Lean tools, begins with an introductory session and continues with specific Lean tools. The final session is "The Kaizen Event," which provides tools to plan and implement a Kaizen (continual improvement) project. All sessions are packed with a mix of theory and practice. Candidates will be challenged to apply the theory they have learned in practical exercises drawn from the instructors' experience in implementing Lean, and will be exposed to the challenges faced during actual Lean implementations. Certification requires passing a final exam and completing an acceptable Lean project. Prerequisite: None
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LEAN SIX SIGMA:

Master Black Belt - Traditional Classroom - 2011

Classroom Dates: 8/15-8/19, 8/29-8/31*, 9/19-9/22 (*half day on 8/31)
TCIE’s customized learning environment propels Black Belts - who have demonstrated a mastery of Six Sigma tools and a natural aptitude to lead and teach - to expert status. Certified Lean Six Sigma Master Black Belt coursework delves into project selection, advanced Lean, advanced statistical analysis and statistical process control, and innovation/Theory of Inventive Problem Solving (TRIZ). Candidates will learn why Design for Six Sigma (DFSS) is ideal for new product and service development, through such methodologies as ICOV and DMADV (Define, Measure, Analyze, Design, Verify). Facilitation, mentoring and leadership training will develop the dynamic potential of each candidate, who is also supplied with the know-how to become an impactful change manager. Candidates earn certification by passing an exam and demonstrating teaching ability by instructing a minimal four-hour Lean Six Sigma class session. They also undertake and document an individual improvement project (different from their Black Belt certification project) expected to result in savings between $100,000 and $250,000. As a significant portion of the certification process, final reports submitted for instructor approval outline performance goals and fully demonstrate Six Sigma methodology application, describing the steps taken toward improvement. Project outcomes will be documented – such as process improvement and financial impact – through the identification of before-and-after performance metrics.
Prerequisite: Certified Lean Six Sigma Black Belt certification, including minimum exam grade of 85%

Black Belt - Traditional Classroom - 2011

Classroom Dates: 9/26/11-9/30/11, 10/31/11-11/4/11, 12/5/11-12/9/11, 1/9/12-1/13/12, 2/6/12-2/10/12
Black Belt training is designed for engineers, business unit managers, program managers and other practitioners who will conduct Six Sigma projects within their organization. Candidates work toward mastering Six Sigma’s DMAIC (Define, Measure, Analyze, Improve, Control) problem-solving methodology and well-tested process improvement tools at a high level. Sessions include the understanding, financial benefits and organizational impact of the DMAIC methodology. Topics include Lean Six Sigma introduction, process mapping, data collection, basic statistics, graphical analysis, root cause and an extensive set of statistical tools. Candidates receive approximately one week of training in each DMAIC phase. To earn certification, candidates are required to pass an exam and undertake and document an individual improvement project; submitting the final report for instructor approval. Reports will outline process improvement goals, fully describe the steps taken, and identify the process and financial improvement impact.
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BUSINESS INTELLIGENCE, PROCESS, PERFORMANCE:

Balanced Scorecard Presentation
Course Full
Date: March 24, 2011 (8am - 12pm)
How does your business measure up? Regardless of your industry – whether it is service, manufacturing or a branch of government - this presentation will teach you about the strategic performance management tool of scorecards and how to develop detailed metrics for your respective organization. The presenter will lead in an actual implementation.

Attendees will learn the objectives and benefits of implementing Data Driven Performance concepts, including:

• The value of metrics (qualitative & quantitative) and their deployment How metrics can be used to make strategic decisions in your business How measurements drive performance How to translate strategic needs into tactical improvements
• Continuously applying metrics to achieve Operational Excellence
  

ISO:

3-Day ISO 9001:2008 Internal Auditor Training Spring 2011
Course Full
Dates: March 8, 9, 10, 2011 (8am - 5pm)
Training takes place over three days, and provides the skills necessary to perform audits in manufacturing, service and public service sectors. The structure involves formal tutorials, group workshops and open forum discussions.