Intro to Document Control

Are your company’s instructional documents easy to interpret and effective in explaining to your employees how things are to be done? Are you struggling with the concept of document control?

This interactive, one-day workshop is designed for anyone responsible for writing or controlling instructional documents, such as procedures, work instructions and standard operating procedures (SOPs). Participants will learn the characteristics of effective documentation and the process of document control, which assists in preventing ISO system audit nonconformances, as well as making an organization more efficient. During the second half of the day, participants will use an actual activity at their place of employment to create an outline and devise primary components of an instructional document.

Topics covered include:

• Instructional documents:

  • Determining the level of detail needed
  • What content needs to be included
  • Who should write them and who should approve them
  • Tailoring documentation to the primary users
  • Terminology, technical language and acronyms

• Document Control:

  • Simplifying the mystery to show how easy it really is
  • What you need to control
  • Controlling hard copies on the plant floor
  • Use of stamps, “controlled” and “uncontrolled”
  • Explaining “reference” documents

Prerequisite: None

Course Schedule:

Dates: March 21, 2017
Time: 8am – 5pm
Venue: Hyatt Place Amherst

Instructor Bio: Don Bowes, CLP, CSSGB

Don Bowes, a Certified Lean Professional and Certified Six Sigma Green Belt, has been a project leader for UB TCIE since 2001. Mr. Bowes provides training, management system development & implementation consulting, internal auditing services and procedure-writing assistance on a range of ISO-based Standards including ISO 9001, ISO 14001, AS 9100, ISO 13485, ISO/TS 16949, ISO 22000 and OHSAS 18001. He is an ISO 9001 and Quality Management Systems RABQSA Certified Auditor, an ISO 14001 and Environmental Management Systems RABQSA Certified Auditor, an OHSAS 18001 and Occupational Health and Safety Management Systems Qualified Auditor, and an Intertek Certification Services Approved Food Safety Consultant. His client base covers a broad scope of industries including food, petroleum, chemical, steel fabrication, printers, distribution, industrial/automotive/military equipment manufacturers, plastics, waste management, transportation, construction and chemical product suppliers.